Contact
Talk to a human.
Licensing, billing, technical — if you need help, open a ticket or email us. We reply within one business day.
How to reach us
Support tickets
Open a ticketFor licensing, activation, and technical issues. Requires a signed-in account.
Response times
Standard support: 1 business day. Priority support (Business plan): same-day on weekdays.
Send us a note
This opens your email client with a pre-filled message to precision@axyzcodes.com. For issues tied to your licence, open a ticket from your account instead.
Before you write:
- Include the Google email you sign in with if your question is about a licence.
- For payment issues, include the Razorpay order or payment ID if you have it.
- For technical issues, include your OS, the Precision Ledger version, and what you were doing when it happened.
Your books deserve precision.
One precise system for accounting, GST, inventory, banking and reporting — with your data on your own machine.